Vol. I · Clinical Infrastructure

Stop juggling multiple pharmacy portals.

The first EMR with native compounding-pharmacy orchestration. Built by Hew Health, a hormone optimization practice that runs on these workflows, and available to clinics that work the same way.

// Refill Radar · SMS Agent · MX Merchant native billing · HIPAA + SOC 2

Live · Refill Radar
Today's refill queue
Sorted by reorder-by · 12 overdue · 8 pending
12 overdue
Sofia Russo
testosterone cyp · 200mg/ml
Empower
2 days late
Overdue
Marcus Webb
progesterone · 100mg
RX Compounding
Tomorrow
Due soon
Elena Vasquez
estradiol cream · 0.5mg/g
Belmar
Friday
On track
James Okafor
semaglutide · 2.5mg/ml
Olympia
Next week
On track
The Problem

Managing patient orders across compounding pharmacies leaves clinical practices running on spreadsheets, screenshots, and prayer.

47/day

Manual refill checks across pharmacy portals.

Your ops team logs into every compounding pharmacy your clinic uses, RX Compounding, Belmar, Empower, or whatever your specific list looks like. Every day. Forever. No API. No dashboard. Just a sticky note.

7

Pharmacies. Zero visibility.

A patient calls asking where their medication is. You don't know. The package is at the pharmacy getting compounded. The patient thinks you dropped the ball. You didn't, you just couldn't see across the workflow.

4hrs

Per ops FTE, every single day.

Coordinating pharmacy refills, billing patients before shipment, chasing addresses, fielding "where is my prescription" SMS. The work that doesn't move a patient forward but eats the day.

Built by Operators

We built Qintara because nothing else does the entire workflow. Every other platform forced a sacrifice. Now it runs our practice, and we sacrifice nothing. Available to clinics that want to work the same way.

, Matthew Koucky · CEO, Hew Health

7pharmacy partners
Orchestrated through one workflow
47states
Telehealth-enabled service area
98%
Refill compliance after switch
15hrs/wk
Saved per ops FTE
The Platform

One stack. Six modules. Designed to be operated, not configured.

Most EMRs force a trade-off: take a rigid system as-is, or burn months configuring one that still doesn't fit. Qintara is neither. It's a complete EMR, ops workflow, and AI-agent stack from day one, built on a flexible foundation each clinic shapes to its own way of working. Concierge, longevity, hormone optimization, peptide therapy, regenerative, IV therapy: every practice gets the custom features it needs, and gives up nothing that matters. Not retrofitted from a hospital EMR.

01

EMR

Charting, scheduling, intake, e-prescribing. Multi-tenant, HIPAA-native, schema-isolated. Built for the way concierge practices actually work, not a hospital EMR with the volume turned down.

EPCS · OptiMantra-compatible
02

Refill Radar

Native compounding-pharmacy orchestration. Daily queue surfaces every refill across every pharmacy partner, including the ones you already work with. We build custom adapters for your pharmacy list, not the other way around. No more switching tabs. No more spreadsheets. No more dropped balls.

Custom pharmacy adapters · LifeFile-native
03

SMS Agent

HIPAA-aware SMS triage. Lab-to-consult sequencing built in. Identity verification by phone number. New medication requires verbal approval; ongoing refills route automatically. White-labeled to your clinic's voice, name it whatever you want.

A2P 10DLC verified
04

Billing

MX Merchant native integration. Vault-token PCI scope, SAQ-A-EP compliant. Pre-ship auto-billing tied to your refill workflow, card-on-file, ACH, recurring schedules, all reconciled against the chart, not against a separate dashboard.

MX Merchant · PCI SAQ-A-EP
05

Patient Portal

Patients see exactly where their medication is, which pharmacy, what stage, when shipping. Solves the #1 inbound message: "where is my prescription?" Without you answering it.

Mobile-first · PWA-installable
06

Phone Triage

ElevenLabs voice agent for 24/7 inbound intake. STCC clinical decision support routes appropriately, to the on-call provider, to ops, or to next-business-day callback. Per-clinic deployment.

In preview · H2 2026
SMS Agent

An SMS agent that knows when to be silent.

Most clinical AI agents either spam patients with bot-speak or kick everything to a human. Qintara's SMS agent does neither. It handles refills, billing prompts, scheduling, identity verification, and lab-to-consult sequencing. It knows what it can do, and exactly when to escalate.

Three things it doesn't do.

  • It doesn't sound like a bot.
    One or two sentences per turn. No monologues. No em dashes. Emojis only where a real human would use one.
  • It doesn't leak PHI.
    Identity-keyed to phone number under HIPAA TPO. Categorically blocked to third parties. ID photos go to the inbox, not SMS.
  • It doesn't overstep.
    New or changed medication requires verbal approval on a recorded call. Ongoing refills of an unchanged protocol route automatically. It always knows the difference.
H
Hew Health
Hew Health Corp Number
Hi! When does my next refill ship out?
Tue 2:14 PM
Empower's compounding it now, ships Friday. Still the same shipping address?
Tue 2:14 PM
Yep, same as last time
Tue 2:16 PM
Confirmed 💙 I'll send tracking the moment Empower ships.
Tue 2:16 PM
Case Study · Hew Health

The practice that built it.

"We ran three different EMRs trying to find one that fit our business. Every platform forced us to sacrifice features we actually needed. No one offered the whole stack in one place, and we still had to coordinate seven pharmacies and our internal teams on top of it. So we built one ourselves. That platform is Qintara."

Read the full case study →
47
States served via telehealth
7
Pharmacy partners orchestrated
98%
Refill compliance rate
15h
Saved per ops FTE per week
Pricing

Per-location flat fee. Modular agents. Predictable economics.

No per-seat trap. No per-encounter nickel-and-dime. One flat EMR fee per clinic location. AI agents priced by module. Integrated billing keeps card processing inside the chart instead of fragmented across vendors.

Practice
Single location, up to 4 providers. Hew Health-style boutique operations.
Contact / location / mo
+ modular AI agent fees
  • Full EMR + Refill Radar
  • Patient + Provider portals
  • MX Merchant billing
  • HIPAA + audit logging
  • Add agents à la carte
Get pricing
Enterprise
11+ locations, MSO, or PE-backed groups. Custom commercials, custom build.
Custom commercials
Branded patient apps available
  • Everything in Multi-location
  • Per-clinic branded patient app
  • Dedicated tenant + KMS keys
  • SLA + 24/7 support
  • Custom pharmacy adapters
  • Co-marketing opportunities
Contact sales
Get started

Built by the people who use it. Available to the practices that get it.

A 20-minute walkthrough is enough to know if Qintara fits how your clinic actually works. No deck. No pitch. Just the product, your questions, and an honest answer.

Book a 20-minute walkthrough
Q